JustAnswer Customer Support Center
What can I do if I'm unhappy with the answer I receive?
You have a few options.
1. You can let the Expert know that you are dissatisfied with the answer by clicking “REPLY” and explaining why. Oftentimes, the Expert will be more than willing to work with you in order to improve on the response.
2. Or, you may tell the Expert you would simply like to work with a new Expert. In that case, the Expert helping you can make your question available to other Experts.
3. Or, you may request a refund as part of our 100% satisfaction guarantee. For more information on how to request a refund, please click HERE.
Instant Help
Get INSTANT help with our NEW support tool!
Contact Us
Our Customer Support team is available 24/7 to assist you!
JustAnswer Promise
Your satisfaction is backed by a 30 day money back guarantee.
Learn More



