How do I know when I'm verified? Who do I ask if I have questions about credential verification?

If your verification is successful and you meet other category-specific requirements, you'll know you're verified when you see the verified logo in your profile or when you receive the email welcoming you as an Expert.

If you'd like to check the status of a verification that is in progress, you can contact LexisNexis or ADP, our 3rd party credential verification vendors, directly.

For U.S.-based applicants:

LexisNexis Consumer Center

P.O. Box 105108

Atlanta, GA 30348-5108

1-800-845-6004

For applicants outside the U.S.:

ADP Solution Center Team

Phone: 1-866-547-4898 (within the US)

Email: SASS_Solution_Center100@adp.com (outside the US)

For any other questions, you can email verify@justanswer.com.